The day started with one of the tenant shouting at our security officers claiming that the management did not do anything to solve her air-conditioning unit leakage problem. She also wanted the management to send someone down to rectify the problem immediately!! I was thinking WTH.. It's a sunday morning and who will want to come to repair her air-con for her now? Unreasonable is the word i would use to describe her...


Well, the guards asked iskandar for help and iskandar informed me about this matter.. He told me that he will go down to her unit to show his face and see what he can do.. But i told him that it is useless for him to go down as he is not an air-con specialist... Then finally he called jurina and she managed to speak to the tenant to arrange for an appointment on monday morning.


I hate troublesome event like this that occur at weekends... One thing is that we cannot be there to resolve the issue, another thing is that the residents will normally want you to be there to solve their problem... hai... no choice, this is our industry..